Product Details
CivicReach delivers a cloud-based, multilingual voice AI assistant for local governments—available 24/7, up to 90% more cost-effective than traditional call centers, with real-time insights and seamless integration into existing systems
Product Demo
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Product Features
| Feature | Description |
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Highly Cost‑Effective & Always On
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Delivers around‑the‑clock voice support at dramatically lower cost than traditional call centers—up to 90% cheaper.
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Instant Integration with Existing Systems
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Cloud-based platform deployed quickly and works with your current phone systems—no downloads or complex setup required.
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Multilingual Support with Real-Time Analytics
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Offers voice routing in residents’ preferred languages and dashboards that report call volume and trending needs in real time.
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